Legal notice

Legal Notice

Last updated: 22 June 2026

This Legal Notice applies to the website and online store operated under the name GoEaseAuto.

By accessing, browsing, using, or purchasing from this website, you acknowledge and agree to this Legal Notice, together with our Terms of Service, Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies published on this website.

1. Website Owner and Supplier Information

Store Name: GoEaseAuto
Website: goeaseauto.co.za
Email: goeaseauto.help@outlook.com
Physical Address: 27 Willow street, Lenasia, JHB 
Country of Operation: South Africa

GoEaseAuto is an online store based in South Africa that sells car-related accessories, vehicle tools, emergency products, and convenience items, including portable tyre inflators, portable jump starter kits, car vacuums, phone holders, emergency lights, and related vehicle accessories.

2. Applicable Law

This website is operated from the Republic of South Africa.

Use of this website, purchases made through this website, and any dispute connected to this website are governed by the laws of the Republic of South Africa.

Relevant laws may include, but are not limited to:

  • Consumer Protection Act, 68 of 2008

  • Electronic Communications and Transactions Act, 25 of 2002

  • Protection of Personal Information Act, 4 of 2013

  • Companies Act, where applicable

  • Common law principles of contract and delict

Nothing in this Legal Notice is intended to unlawfully limit, remove, or reduce any consumer rights that may apply under South African law.

3. Website Use

This website is intended for lawful personal and commercial use by customers who wish to browse, enquire about, or purchase GoEaseAuto products.

You may not use this website to:

  • Commit fraud or unlawful activity

  • Submit false, misleading, or inaccurate information

  • Interfere with the operation or security of the website

  • Copy, scrape, reproduce, or exploit website content without permission

  • Upload malware, harmful code, or unauthorised content

  • Abuse our checkout, payment, refund, or return systems

  • Infringe the rights of GoEaseAuto or any third party

We reserve the right to refuse service, cancel orders, restrict access, or take legal action where this website is misused.

4. Product Information

GoEaseAuto makes reasonable efforts to ensure that product information, pricing, descriptions, images, specifications, and availability are accurate and up to date.

However, product images may be used for display purposes, and actual products may vary slightly in colour, packaging, accessories, branding, labels, size, or appearance due to supplier updates, photography, screen settings, or product batches.

Customers are responsible for reading the full product description, specifications, instructions, safety warnings, and compatibility information before purchasing or using any product.

5. Pricing and Availability

All prices displayed on this website are in South African Rand (ZAR) unless stated otherwise.

Prices, promotions, discounts, product availability, delivery fees, and product information may change without prior notice.

We reserve the right to correct any obvious errors, including pricing errors, stock errors, product description errors, or technical website errors.

If an order is affected by an error, we may contact you to correct the issue, cancel the order, provide an alternative product, or issue a refund where applicable.

6. Orders and Contract Formation

By placing an order through this website, you make an offer to purchase the selected products.

An order is only accepted once payment has been successfully received and the order has been confirmed or processed by GoEaseAuto.

We reserve the right to refuse or cancel an order where:

  • Payment fails or is reversed

  • Stock is unavailable

  • Product or pricing information is incorrect

  • Fraud or suspicious activity is suspected

  • Customer information is incomplete or inaccurate

  • Delivery cannot reasonably be completed

  • The order breaches our policies or applicable law

If an order is cancelled after payment has been made, a refund will be processed where applicable.

7. Payments

Payments are processed through secure third-party payment providers made available at checkout.

GoEaseAuto does not intentionally store your full card number, CVV, or banking login details on its own systems.

Customers are responsible for ensuring that payment information is correct and that they are authorised to use the payment method provided.

8. Delivery

GoEaseAuto uses courier delivery within South Africa, including Aramex Store-to-Door shipping, where applicable.

Our standard estimated delivery time is 8–11 business days from order placement, unless otherwise stated on the product page, checkout page, or shipping policy.

Delivery times are estimates and may be affected by courier delays, incorrect addresses, public holidays, weather, road disruptions, stock availability, operational issues, or events beyond our reasonable control.

Customers are responsible for providing accurate delivery details.

9. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, cancellations, damaged items, defective products, and cooling-off returns are handled according to our Return & Refund Policy.

Customers must follow the return process published on our website and provide order details, photos, videos, or other information where reasonably required.

Nothing in our return process is intended to remove any rights that customers may have under South African consumer law.

10. Product Safety and Customer Responsibility

Many GoEaseAuto products are vehicle-related tools and accessories.

Customers are responsible for using all products safely, correctly, and according to the product instructions.

This includes checking compatibility, voltage, battery type, tyre pressure limits, charging requirements, installation instructions, and safety warnings before use.

GoEaseAuto is not liable for damage, injury, vehicle damage, battery damage, tyre damage, overheating, incorrect inflation, electrical problems, or other loss caused by misuse, incorrect installation, incorrect charging, incorrect compatibility assumptions, unauthorised modifications, or failure to follow instructions.

11. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, designs, icons, layout, branding, slogans, and other material, is owned by or licensed to GoEaseAuto unless stated otherwise.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit any website content without prior written permission from GoEaseAuto.

The name GoEaseAuto, our logo, branding, product names, slogans, and visual identity may not be used without permission.

12. External Links

This website may contain links to third-party websites, apps, payment providers, courier tracking pages, social media platforms, or other external services.

GoEaseAuto is not responsible for the content, privacy practices, terms, security, availability, or accuracy of third-party websites or services.

Using third-party links is at your own risk.

13. Privacy and Personal Information

GoEaseAuto processes personal information in accordance with our Privacy Policy and applicable South African privacy law, including POPIA.

By using this website, placing an order, creating an account, subscribing to marketing, or contacting us, you acknowledge that your personal information may be processed for purposes such as order fulfilment, delivery, payment processing, customer support, fraud prevention, marketing where permitted, and legal compliance.

Please read our Privacy Policy for more information.

14. Limitation of Liability

To the maximum extent permitted by South African law, GoEaseAuto will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, vehicle downtime, inconvenience, loss of opportunity, loss of data, or business interruption.

Where liability cannot legally be excluded, GoEaseAuto’s liability will be limited to the remedies required by applicable South African law.

Nothing in this Legal Notice excludes liability where it would be unlawful to do so.

15. No Professional Advice

Information on this website is provided for general product and customer support purposes only.

Any product guidance, usage tips, emergency preparedness information, or vehicle-related information on this website does not replace professional mechanical, electrical, automotive, roadside assistance, or safety advice.

Customers should seek professional assistance where necessary, especially for serious vehicle faults, battery issues, tyre damage, electrical problems, or roadside emergencies.

16. Force Majeure

GoEaseAuto will not be responsible for failure or delay in performing its obligations where the delay or failure is caused by events outside our reasonable control.

This may include courier delays, stock shortages, supplier delays, load shedding, system failures, severe weather, strikes, road disruptions, civil unrest, public holidays, accidents, government restrictions, or other unavoidable events.

17. Complaints and Disputes

If you have a complaint, please contact GoEaseAuto first so we can attempt to resolve the issue.

Email: goeaseauto.help@outlook.com

Please include your order number, full name, contact details, and a clear description of the issue.

If the matter cannot be resolved directly, customers may have the right to approach relevant South African consumer protection bodies, ombuds, regulators, or courts, depending on the nature of the dispute.

18. Changes to This Legal Notice

GoEaseAuto may update this Legal Notice from time to time.

Any updates will be published on this page with an updated “Last updated” date.

Your continued use of this website after changes are published means that you accept the updated Legal Notice.

19. Contact Information

For legal, customer support, delivery, privacy, or product-related queries, please contact:

GoEaseAuto
Email: goeaseauto.help@outlook.com
Website: goeaseauto.co.za
Physical Address: 27 Willow street, Lenasia, JHB 

20. Agreement

By using this website, browsing products, placing an order, creating an account, subscribing to marketing, or contacting GoEaseAuto, you confirm that you have read, understood, and agreed to this Legal Notice.